What to do when you're in need of immediate care
Day or night, your first call should always be to your doctor. With access to your health history and an understanding of your individual needs, your doctor can give you advice over the phone to guide your next steps.
Those next steps could be:
a same-day or next-day appointment in the office;
a referral to a specialist;
a visit to an urgent care facility or, if it is a life-threatening emergency, a visit to the emergency department.
When you can’t see your doctor the same day or next day, or cannot wait, know when and where to go:
Urgent care facilities can treat immediate needs that cannot wait until morning.
Benefits of Urgent Care
Primarily staffed by family care doctors
Equipped to handle non-life-threatening situations
Fast and cost-effective alternative to the emergency department.
The emergency department is meant for the following:
Serious and sudden medical conditions
If you or a loved one is experiencing a life-threatening emergency, call 9-1-1 or find safe transportation to the emergency department near you.
Remember to follow up with your primary care provider after any changes to your health or seeing another doctor.
When the unexpected happens, your doctor and Blue Hills Medical Group can help you know what to expect, who to call, and where to go to receive the highest quality of care.
Urgent Care locations:
Action Urgent Care:
Multiple locations in the South Bay area
Mon-Fri 8am - 6pm
Sat-Sun 9am - 3pm
San Jose Medical Group, Willow Glen: