What to do when you're in need of immediate care

Day or night, your first call should always be to your doctor. With access to your health history and an understanding of your individual needs, your doctor can give you advice over the phone to guide your next steps.

Those next steps could be:

  • a same-day or next-day appointment in the office;

  • a referral to a specialist;

  • a visit to an urgent care facility or, if it is a life-threatening emergency, a visit to the emergency department.
     

When you can’t see your doctor the same day or next day, or cannot wait, know when and where to go:

Urgent Care

Urgent care facilities can treat immediate needs that cannot wait until morning.

Benefits of Urgent Care

  • Primarily staffed by family care doctors

  • Equipped to handle non-life-threatening situations

  • Fast and cost-effective alternative to the emergency department.

Emergency Department

The emergency department is meant for the following:

  • Life-threatening situations

  • Serious and sudden medical conditions

  • Trauma
     

If you or a loved one is experiencing a life-threatening emergency, call 9-1-1 or find safe transportation to the emergency department near you.

Remember to follow up with your primary care provider after any changes to your health or seeing another doctor.

When the unexpected happens, your doctor and Blue Hills Medical Group can help you know what to expect, who to call, and where to go to receive the highest quality of care.

Urgent Care locations:
Action Urgent Care:

Multiple locations in the South Bay area

(408) 758-5650

Visit http://actionurgentcare.com/ for info on locations and hours
Samaritan Medical Care Center:

(408) 281-2772

Mon-Fri 8am - 6pm

Sat-Sun 9am - 3pm
San Jose Medical Group, Willow Glen:

(408) 278-3620

Sun-Sat 8am-8pm

20555 Prospect Rd
Cupertino, CA 95014

408-996-9339

Monday 9:00 am - 5:00 pm

Tuesday 9:00 am - 5:00 pm

Wednesday 9:00 am - 5:00 pm

Thursday 9:00 am - 5:00 pm

Friday 9:00 am - 5:00 pm

Closed for lunch between 12:00noon - 2:00pm
After hours you may speak with an advice nurse at
(888) 472-2472

Have a question? Go to our FAQ page or call us at 408-996-9339.

© 2018 Blue Hills Medical Group